"People can be so petty, can't they? This is why you should only give as much notice as is considered culturally appropriate in the organization, and once you do, keep up with all of your job responsibilities until the very last hour. Other than that, all you can do is take the high road, and behave professionally yourself even if you aren't receiving the same treatment back."

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"Leadership" is a big topic today. We know that the world - nations and communities in addition to companies - needs more and better leaders. So I wanted to explore how leaders make a difference, how they can shift a negative cycle, turn around a losing organization, propel a team to victory when conditions aren't perfect. I saw that what leaders do is build confidence in advance of victory. Then the confidence they produce makes the hope of success turn into the reality of success, because people behave differently when they are surrounded by a culture of confidence.

— Rosabeth Moss Kanter