"At bank, post office or supermarket, there is one universal law which you ignore at your own peril: the shortest line moves the slowest."

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You know, you spend your whole life feeling like you don't quite fit in anywhere.  And then you walk into a room one day, whether it's at university or an office or some kind of club, and you just go, 'Ah. There they are.' And suddenly you feel at home.

— Jojo Moyes