"Courage, of all national qualities, is the most precarious; because it is exerted only at intervals, and by a few in every nation; whereas industry, knowledge, civility, may be of constant and universal use, and for several ages, may become habitual to the whole people."

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The first rule of etiquette a boy learns when he's about to enter society is that civility is due to all women. No provocation, no matter how unjust and rudely delivered, can validate a man who fails to treat a woman with anything less than utmost courtesy." The boys hung on his every word. He glanced in her direction. "I have met some incredibly unpleasant women, and I have never failed in this duty. But I must admit: your sister may prove my undoing.

— Ilona Andrews