"There have been two great accidents in my life. One was the trolley, and the other was Diego. Diego was by far the worst."

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Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives, the cumulative experience of many masters of craftsmanship. Quality also marks the search for an ideal after necessity has been satisfied and mere usefulness achieved.

— John Ruskin