"The thing that is most interesting about government servants is that they believe what they are supposed to believe, they really do believe what they are supposed to believe."

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The monstrosity of bureaucracy, I thought: always the pint-pot judging the gallon, the scribe's, the door-keeper's world. Always the stupidity of people who feel certain about things they never try to find out. A world that educates people to be ignorant - that is what this world of ours is.

— Freya Stark