"If you watched companies such as Sony and Samsung grow, they focused first on features and then on industrial design, which made their products look and feel better."

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Because sometimes when someone is telling you something really important, it’s best to just let there be silence, to really think about what they’re saying. A lot of times people think they have to say something all insightful or wise or something to try and make the person feel better. But really, sometimes silence is best.

— Lauren Barnholdt