"I did grieve a bit when I wasn't having the chemo anymore. I was used to sitting in the little chair and then the nurse would come and do it. It was like that was your job for that long and it was reassuring."

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Starbucks was founded around the experience and the environment of their stores. Starbucks was about a space with comfortable chairs, lots of power outlets, tables and desks at which we could work and the option to spend as much time in their stores as we wanted without any pressure to buy. The coffee was incidental.

— Simon Sinek