"One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports."

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It is so important for us to have faith, trust, confidence in one another. It is the only way we can communicate. Without faith there is no communication, there is no love, or if there was a little love it will die without hope, trust, and confidence. Even if it doesn't die right away, it will be so ill, so weak, and so tired that communication will be miserable as well.

— Catherine Doherty