"Managers who master the hammer and expect all problems to behave like nails find organizational life confusing and frustrating."

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Manners are manners. Jimmy Connors and Ilie Nastase have no respect. I don't want my kid seeing Nastase play. The demeanor you show on the court is important to tennis.... Maybe we (yesterday's stars) were too stereotyped. But we were told to behave or they'd take our racket away.

— Rod Laver