"As she had been walking from the ward to that room, she had felt such pure hatred that now she had no more rancor left in her heart. She had finally allowed her negative feelings to surface, feelings that had been repressed for years in her soul. She had actually FELT them, and they were no longer necessary, they could leave."

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Anytime you have a negative feeling toward anyone, you're living in an illusion. There's something seriously wrong with you. You're not seeing reality. Something inside of you has to change. But what do we generally do when we have a negative feeling? "He is to blame, she is to blame. She's got to change." No! The world's all right. The one who has to change is you.

— Anthony de Mello