"Perhaps we can only truly serve those we are willing to touch, not only with our hands but with our hearts and even our souls. Professionalism has embedded in service a sense of difference, a certain distance. But on the deepest level, service is an experience of belonging, an experience of connection to others and to the word around us. It is this connection that gives us the power to bless the life in others. Without it, the life in them would not respond to us."