"A lot of my writing is not terribly civilized. Sometimes I listen to songs by very smart writers who assume that the world is a civil place with certain formalities that people follow, but I don't see things that way. My own experience tells me that life is not like that. That's why I write the way I do."

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The positive outlook that optimists project does not come from ignoring or denying problems. Optimists simply assume that problems are temporary and can be solved, so optimists naturally want more information about problems because then they can get to work and do something. Pessimists are more likely to believe that there is nothing they can do anyway, so what's the point of even thinking about it?

— Rosabeth Moss Kanter