"The understanding which has driven New Labour's reform is to put the individual citizen - the patient, the parent, the pupil, the law abiding citizen - at the centre of each public service, with the service reformed to meet their individual requirements"

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But what Davenport had been born into had taken so much from her, leaving her with just the wickedest and the worst. Her father had given her life, and then taken every scrap of joy or freedom, and even now that he was dead, all he had left her with was a deep, abiding hatred for what she was.

— Brenna Yovanoff