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— W. Edwards Deming"For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge."
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Doing your own thing is a generous act. Being gifted creates obligations, which means you owe the world your best effort at the work you love. You too are a natural resource.
— Barbara Sher
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Despite our best efforts and our highest hopes, America's long struggle with race is far from finished.
— Hillary Clinton
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