"I think it's important for people who love music to retain physical CDs or even vinyl, because it sounds so great and so much warmer than music over the internet."

Previous Quote

If anybody ever called our number, it would be picked up in less than 2 rings with a friendly voice answering, CD Baby. From 7 am to 10 pm, there was always somebody to pick up a call in 2 rings. No voice mail system; no routing to different departments. We treated our customers like our best friends. You don't route your best friend's call to an automated system!

— Derek Sivers