Loyal Customers Quotes

Giving builds loyal customers and turns those customers into supporters...You can find passion and profit and meaning all at once, right now.

Risk more than others think safe.

A rose on time is more valuable than a $1,000 gift that's too late.

In our way of working, we attach a great deal of importance to humility and honesty; With respect for human values, we promise to serve our customers with integrity.

The first step in exceeding your customer's expectations is to know those expectations.

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected and helpful ways.

Every day were saying, 'How can we keep this customer happy?' How can we get ahead in innovation by doing this, because if we don't, somebody else will.

Repeat business or behavior can be bribed. Loyalty has to be earned.

The customer is not always right.

You don't earn loyalty in a day. You earn loyalty day-by-day.

It is said if an organization listens to the complaint of a customer and the problem is fixed, the customer remains a loyal customer and tells approximately seven others about the experience. Conversely, if a person is ignored and the problem not fixed, that customer will not deal with that organization anymore and will tell approximately twenty other people about the negative experience.

Once you create a loyal customer base, it's tough for a competitor to take that away.

Ask your loyal customers for positive comments about your products and your service. Then post these testimonials where other customers and prospects can enjoy them.

If put to the pinch, an ounce of loyalty is worth a pound of cleverness.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.

Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectations of management.

Being on par in terms of price and quality only gets you into the game. Service wins the game.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

Know what your customers want most and what your company does best. Focus on where those two meet.

The goal as a company is to have customer service that is not just the best, but legendary.

Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them.

If you're not serving the customer, your job is to be serving someone who is.

Profit in business comes from repeat customers

Excellent firms don't believe in excellence - only in constant improvement and constant change.

The purpose of a business is to create a customer.

Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.

Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.

Do what you do so well that they will want to see it again and bring their friends.

There is only one boss. The customer.

Every great business is built on friendship.

In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away.

Customer satisfaction is worthless. Customer loyalty is priceless.

It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.

A satisfied customer is the best business strategy of all.

Every company's greatest assets are its customers, because without customers there is no company.

Satisfied customers are apathetic. Loyal customers will be your advocate.

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

The complaining customer represents a huge opportunity for more business.

Loyal employees in any company create loyal customers, who in turn create happy shareholders.

The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.

Your most unhappy customers are your greatest source of learning.

Kind words can be short and easy to speak, but their echoes are truly endless.

Always do more than is required of you.

Coming together is a beginning; keeping together is progress; working together is success.

We are what we repeatedly do. Excellence, then, is not an act, but a habit.